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Due to the nature of this product (handmade mouth jewelry), grillz are sold as is and without any warranties of any kind and cannot be exchanged or returned.
However, if you are not 100% satisfied with your custom grillz, we offer a free redo at our expense, with your purchase of a new dental impression mold kit.
Custom grillz orders can be cancelled only prior to production, and within 30 days of the original purchase date. Once we receive your dental mold(s), the order is in production, and the sale is final and non-refundable.
A cancellation fee of $15 per grill will be deducted from the total refund on any eligible orders that are cancelled.