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At Bling Cartel, your complete satisfaction is very important to us. We offer returns and exchanges in most cases, excluding mouth jewelry and customized jewelry. You can always shop with confidence at our hip hop jewelry store. Rest assured, we got your back and hope you will keep us in mind for all your future hip hop jewelry needs.
We offer a 30 day return and exchange policy on our jewelry, excluding grillz and customized jewelry. If you would like to request a refund or exchange, you must contact us by email or call us at 1-888-664-1127. Returns without return authorization will not be honored. Returned items must be in original condition and packaging. Buyer is responsible for any return shipping costs and any shipping fees are non-refundable. Refunds can take 3-5 business days to process - depending on the credit card or bank.
Orders may be cancelled if they have not been shipped. Once an order is shipped, cancellation is not possible. If your order has not yet shipped, and you would like to cancel, please contact us by email or phone.
Custom grillz orders can only be cancelled prior to the jeweler working on your grillz. Upon cancellation, a $15 per grill cancellation fee may be deducted from your total refund. Once the jeweler starts working on your custom grillz, your order is non-refundable.