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Frequently Asked Questions
Bling Cartel, Inc.
Our mission is to provide a quick and easy hip hop jewelry shopping solution. We offer tons of great products at super low prices and 100% FREE SHIPPING in the USA. Why pay more?
Are you guys legit?
If by “legit” you mean “a real company,” then yes. Bling Cartel, Inc. is a real company conducting business from Fillmore, which is in Ventura County, CA, in the USA. If you would like to know more, you can always get in touch with us by phone or by email.
What kind of quality can I expect?
Great quality! We offer high quality hip hop fashion jewelry pieces that are unique, hot, in-demand and affordable. If for any reason, you don't think your online purchase was an amazing deal, we will gladly accept your return within 30 days, grillz excluded - due to the nature of the product (mouth jewelry). Your 100% satisfaction is our goal. Join our thousands of satisfied customers. Now it's your turn. Indulge in our selection and get yo' bling on!
Are your products made of real gold and silver?
Some of our pieces consist of real gold and silver, while others are plated or have a gold or silver finish over a common base metal. Our custom grillz are available in gold plated, 925 sterling silver, 10K and 14k gold. Premade grillz are typically gold plated, rhodium plated or have a gold or silver finish -with the exception of the 10K gold and 925 silver premade grillz. Our fashion jewelry may look like real gold and silver pieces, but they are actually NOT fine jewelry. Some of our offerings may include 925 sterling silver and 10k and 14k solid gold - check the description. Depending on the piece, costume jewelry consists of a gold or silver plating, rhodium plating, or a gold or silver tone finish that is applied to base metal. Our gold plated jewelry is made with a base metal (e.g. brass) that has a very thin layer of gold over it. When purchasing any gold plated jewelry, keep in mind that the gold plating is nothing more than a coloring (think aesthetic value) - there is virtually no value to the gold applied, irregardless if its 14k, 18k or 24K. Gold plated jewelry can look and feel like a real solid gold piece, but at a fraction of the cost to you. Shop smart!
Will your plated jewelry fade?
Gold plated jewelry can look like solid gold to the naked eye because it consists of a thin layer of actual gold over a base metal. However, unlike solid gold, over time, gold plated jewelry will fade. This type of jewelry can be an affordable and sensible alternative to expensive fine jewelry. Depending on how often you wear it, gold plated jewelry can last years. However, if you wear the jewelry on a daily basis over bare skin, work out with your jewelry, swim with it, shower with it and you don't clean the jewelry, the plating won't last very long. The type of jewelry and how it is worn will affect how long it will last. A jewelry piece that is worn on bare skin or inside your mouth (such as grillz) will wear off quicker than one worn over clothing (such as chains). Cleaning the jewelry regularly and storing it in an airtight container is helpful to maximize the life of the jewelry. However, even with proper maintenance, all gold plated and gold tone jewelry eventually discolors and will show the base metal underneath. Only real gold and real silver jewelry will never fade.
Will your .925 Silver & Solid 10K/14K Gold fade?
Solid gold and sterling silver will not fade or rust, but it will tarnish over time. To keep it shiny, properly clean, dry and store your piece. After taking off your jewelry, (for grillz, rinse the piece under warm water to wash away saliva), then clean with a dry microfiber cloth before putting the piece back into an airtight container such as a zipper bag. If any tarnishing does begin to show, just clean it as soon as it appears using warm water with a few drops of mild dish washing liquid, and dry with a soft microfiber cloth. Take care of your precious gold and .925 silver jewelry so that it can last a lifetime!
What kind of grillz do you sell?
We offer two types of grillz: pre-made and custom. A pre-made grill is an already made grill that uses a silicone mold to keep the grill on your teeth. Custom grillz are made to order and are specifically made to fit your teeth. All the grillz on this site are removable.
Pre-made grillz are a great option if you want grillz designed for an instant fit. All pre-made grillz come with a silicone mold bar, which keeps the grillz on your teeth. It is a simple fitting process which uses hot water to mold the silicone bar. With pre-made grillz, you will be able to start wearing your grillz within minutes of opening your package.
Custom grillz is the next level in mouth jewelry. With custom grillz, you will get a grill made to order, so you get a perfect fit that looks like a million bucks. When you order custom grillz online with us, we rush you a free mold kit. Just send it back to us and we'll get right on it! Custom grillz typically take 7-10 business days to make, once we receive your mold.
How do I order custom grillz?
Step #1: After you order a custom grill, we mail you a do-it-yourself mold kit.
Step #3: As soon as we receive your mold, we begin processing your order, then your custom grillz are made and shipped to your mailbox. When you get the grillz, just snap them in!
What if I mess up the mold?
We provide detailed do-it-yourself instructions on how to do the custom grillz mold. Make sure that you bite all the way down when making the mold, and that the imprint of your gums is visible in the mold and wait at least three minutes before releasing. In the event that your mold is unworkable, we will notify you and it will be your responsibility to purchase another mold kit.
Can I have missing, chipped, or a gap tooth?
Please contact us at firstname.lastname@example.org or call us at 888-664-1127. We will work with you.
Custom Grillz Cancellation Policy
Custom grillz orders can only be cancelled prior to the jeweler working on your grillz. Upon cancellation, a $15 per grill cancellation fee may be deducted from your total refund. Once the jeweler starts working on your custom grillz, your order is non-refundable.
Why buy grillz here?
You want to make the right choice when shopping for grillz. Rest assured, when you order our grills, you will be receiving a stunning mouth piece at a price that's hard to beat. Our stones shine bright and our grillz steal the show. Our premade grillz include high quality silicone molding bars so the grillz stay on secure. Most of our grillz are gold plated or rhodium plated over brass for that deep, dazzling shine that our customers love. Don't forget, we now also offer high quality hand made custom grillz at super affordable prices (solid 10K gold, solid 14K gold and 925 silver). When you order from us, your package is shipped quickly, usually within 24 hours. And as always, you get 100% FREE shipping in the USA. If you ever have questions, you can reach out to us 24/7 through our online contact form or by phone at 888-664-1127 to talk to a live customer service agent during normal business hours Mon.-Fri 10 am to 6 pm PST (that's California time). Check out what thousands of satisfied worldwide customers are saying in their reviews.
Are your grillz permanent?
No, these are not permanent grillz. They can be easily removed at any time.
Will the grillz fit my teeth?
Our pre-made grillz are designed to fit most adult teeth. Over 99% of our customers are able to fit our grillz. Grillz include a silicone molding bar /piece for a quick and easy fit in 5 minutes. Our custom grillz are made using an impression of your teeth, for a perfect fit.
Are your grillz safe?
Our mouth grillz are nickel-free and lead-free, and are safe to wear inside your mouth. You should not eat, drink, smoke, or sleep with your grillz on and should not be worn continuously. If you experience any discomfort that you believe may be related to the grillz, discontinue use.
We will not be responsible for any damages resulting from the use of these grillz including but not limited to incidental, punitive or accidental damages. Our grillz are intended for entertainment and decoration purposes only and are not intended for the replacement of natural teeth or fillings. Bling Cartel, Inc. hereby disclaims any and all liability from injuries resulting from the improper use of this product. By purchasing grillz from this site, you are agreeing to this policy.
How old do I have to be to wear grillz?
Our grillz are made to fit an average adult mouth, so you should be 18+ to wear our grillz.
Can I wear grillz with braces or dentures?
No, our grillz are not designed to work with dental braces or dentures of any kind. Please do not try to wear grillz over braces or dentures.
We specialize in affordable teeth grillz that are designed to fit your average adult size mouth. All grillz come with illustrated fitting instructions and silicone molding.
On the inside of the grillz, there are metal tabs. That tabs hold a rubbery silicone bar in place. Think like mouth guard for athletics. You heat that up and and when you put it all in your mouth the silicone forms to your teeth, and the tabs hold the silicone in place.
The molding bar is a silicone piece that softens in hot water and hardens at room temperature. Simply heat the grillz with molding bar in hot water (refer to the included instructions for water temperature requirements), then place grillz and silicone molding on teeth. Let the grillz with molding bar harden as it cools down and in just minutes you got a custom fit.
If you don't get the right fit on your first attempt, you can reheat the grillz with silicone molding to refit the grillz. Check out the grillz fitting videos below for easy step by step instructions.
Any questions at all, feel free to e-mail or call us at 888-664-1127.
Fitting Teeth Grillz Video
Fitting Single Cap Video
Custom Grillz Mold Video
Fashion Jewelry Care Tips Costume Jewelry Maintenance
Plated jewelry is much more delicate than pure metals. Clean the jewelry periodically with a damp cloth by wiping it gently, but not rubbing it. Do not use a dripping wet cloth. Use a clean towel to dry. Do not use any cleaning solvents to clean any plated jewelry. The plating can fade quickly if you use chemicals. Grillz should be rinsed under cold water and dried with a soft cloth after each use and stored. Do not eat, drink, smoke or brush your teeth with the grillz on.
Chemicals Keep the jewelry away from chemicals. Many common household chemicals such as hair spray, cologne, perfume and skin care products will damage and discolor the plating.
Plated jewelry is especially sensitive to moisture. Do not wear plated jewelry when showering, swimming, working out, playing sports or are engaged in any strenuous physical activity that will cause you to sweat. In the event of any contact with moisture, immediately dry the jewelry with a soft cloth.
When not in use, store your fashion jewelry in an sealed container such as a plastic container with a tight lid or an airtight zip baggie. The air can oxidize the finish and tarnish the fashion jewelry if exposed for extended periods.
Certain medications, such as blood pressure and diabetes, can cause the plating to fade quicker, especially with rose gold plated jewelry.
Personal PH Level
Depending on diet, some people are more acidic than others. Chemicals perspired through the pores can cause the fashion jewelry to turn and tarnish. Some people sweat more than others, therefore premature fading can occur with these certain individuals.
Payment Methods Credit Cards, Bank And Paypal
All major credit cards are accepted. Credit card payments are processed securely through Paypal; the safer way to pay online. You can pay using your Visa, Mastercard, American Express, Discover as well as electronic bank payments. You can also pay with a Paypal account but one is not required in order to purchase. We do not accept cash, money orders, wire transfers or mailed checks. Our site is secured with high grade 256 bit encryption to protect your information. Ordering online is very secure, fast and easy.
What if I don't have a credit card?
No worries! We also accept prepaid cards and gift cards. Check with your local supermarket, drug store or gas station and ask for a prepaid card. Look for the VISA, MC or AMEX logo. Just make sure that you register your prepaid card online or by telephone with the card company, if applicable. Look on the back of the card for a customer service phone number or for registration information. When paying by prepaid card, we recommended to pay using Paypal at checkout. In the checkout page, simply choose "Go To Paypal", then click on "Pay With Debit Or Credit Card". You do not need to have a Paypal account. If you would like additional assistance, please don't hesitate to contact us.
Why isn't my card working?
If your payment is not going through, please check that your card information is accurate. The card billing address must match the address that your Card Company has on file. If you recently moved and have not updated your billing address information with your Card Company, the transaction will be declined. For prepaid card transactions, make sure that it is registered with your name and address before attempting to make a purchase. We also offer the option to pay through PayPal, using your credit card or debit card. If you need any assistance, please contact us.
Do You Have Anti-Fraud Safeguards?
Absolutely! We work hard to protect consumers and prevent fraud. We have several anti-fraud safeguards and systems in place and will pursue prosecution for all fraudulent orders related to stolen credit cards, identity theft, friendly fraud, credit card fraud and chargeback fraud. All IP addresses are logged for fraud prevention and investigation. Rest assured, we care about consumers and take your online security very seriously.
Can my shipping address and billing address be different?
Yes! We understand that sometimes our customers may want to ship an order to a friend, family member, etc. In most cases, orders can be shipped to an address different than the credit card holder's billing address. However, such orders may be subject to a verification process to confirm that the credit card holder has authorized the card charges. If we are unable contact and confirm with the cardholder at the phone number provided in the Billing section, such orders may be cancelled and refunded back to the card holder's credit card. Any questions about this policy, please do not hesitate to contact us.
Domestic Shipping U.S. Shipping
U.S. orders are eligible for free standard shipping with a Track & Confirm number, no matter the size of your order. Standard domestic shipping (First Class /Parcel Post) normally takes 5-7 business days to arrive. In a hurry? If you need your package extra quick, we offer blazing fast and economical USPS Priority Mail Shipping service with a Track & Confirm number, available for $6.95 flat rate, no matter the size of your order. Domestic USPS Priority Shipping transit times normally takes 2-3 business days, after we have shipped out. Business days do not include public holidays and weekends. Most orders ship out within one business day.
Is Priority 2-3 Day Delivery Guaranteed?
Approximately 97%-98% of Priority Mail gets delivered within 2-3 business days after package is mailed. However, USPS Priority Mail remains a non-guaranteed service. The United States Postal Service and Bling Cartel, Inc. do not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the expected delivery date.
Do You Ship To PO Box Addresses?
Absolutely! We gladly ship to both standard street addresses and PO box addresses.
International Shipping Canada Shipping
Canadian orders are priced at just $14.95 flat rate for USPS First Class International shipping, no matter the size of your order. Shipments to Canada normally take 7-10 business days. Please make sure that you include your complete and full name and accurate address information on all orders, to avoid any delays.
EU & Other Countries
Due to #GDPR, access to this website and products is not available to EU customers and all EU visitors must cease activity immediately and leave the site. In addition, we do not ship to any other countries outside of USA and Canada.
Returns, Exchanges, Warranties
At Bling Cartel, your complete satisfaction is very important to us. That is why we gladly offer returns and exchanges on our products, excluding mouth jewelry. You can always shop with confidence at BlingCartel.com.
Jewelry Returns And Exchange Policy
We offer a 30 day return and exchange policy on our jewelry, excluding grillz. If you would like to request a refund or exchange, you must contact us first to return the item at email@example.com or call us at 1-888-664-1127. Returns without return authorization will not be honored. Returned items must be in original condition and packaging. Buyer is solely responsible for any return shipping costs and any associated shipping fees are non-refundable.
Grillz Returns And Exchange Policy
Due to the nature of this product, grillz are sold as is and without any warranties of any kind and cannot be exchanged or returned. We will not be responsible for any damages resulting from the use of these grillz including but not limited to incidental, punitive or accidental damages. Our grillz are intended for entertainment and decoration purposes only and are not intended for the replacement of natural teeth or fillings. Grillz are intended for 18+ adult use only and you should not eat, drink or sleep with the grillz on. By purchasing grillz from this site, you are agreeing to this policy.
CA Sales Tax
Orders shipped to California are subject to a 7.5% CA state tax.
Lost, Stolen, Misdirected Mail
We are not responsible for any lost, stolen or misdirected packages. Please make sure that you provide your accurate address to avoid shipping issues. Don't forget to include your apt. number, if applicable. If a package is returned to us due an incorrect address provided, you will have the option of a refund or we can re-reship the product to you for a nominal shipping fee.
Still Have Questions?
Feel free to contact us by email at firstname.lastname@example.org or if you prefer by phone, call us at 888-664-1127 Monday-Friday 10am-6pm PST.